HRHK Solutions

privace-policy

Effective Date: June 24, 2018
Last Updated: July 29, 2024

Privacy Policy for HRHK Solutions, LLC

HRHK Solutions, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our IT, AI, consulting, development, software, and other related services (“Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Information You Provide to Us

  • Personal Information: Name, email address, phone number, company name, job title, and any other information you provide when contacting us or using our Services.
  • Account Information: Username, password, and other credentials used to access our Services.
  • Payment Information: Credit/debit card information, billing address, and other financial data required for processing payments for our Services.
  • Content Information: Information you provide to us when you communicate with us, such as emails, support requests, or feedback.

1.2 Information Collected Automatically

  • Usage Data: Information about how you use our Services, such as IP address, browser type, device type, operating system, referral source, pages visited, and the dates/times of access.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, improve our Services, and analyze how our website is used.

1.3 Information from Third Parties

  • Third-Party Services: Information from third-party platforms if you access our Services through them or if you integrate third-party services with our Services.
  • Partners and Affiliates: Information from business partners, affiliates, and service providers to provide our Services and improve our offerings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve Our Services: To operate, maintain, and enhance our Services, including providing customer support, troubleshooting, and ensuring the security of our Services.
  • To Communicate with You: To send you information about your account, transactions, updates, security alerts, and support messages.
  • For Marketing and Promotional Purposes: To send you newsletters, marketing communications, and promotional offers that may be of interest to you, in accordance with applicable laws and your preferences.
  • To Analyze and Improve Our Services: To analyze usage trends, monitor the effectiveness of our marketing, and improve the user experience.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requirements and to protect our rights, privacy, safety, and property, or those of our users and third parties.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, marketing, and customer support.
  • With Business Partners: We may share your information with our business partners and affiliates for the purposes described in this Privacy Policy.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights, privacy, safety, and property, or those of our users and third parties.
  • In Business Transfers: We may disclose or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy or insolvency.

4. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access and Correction: You have the right to access and update your personal information at any time.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
  • Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings or other tools.

5. Security of Your Information

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to, processed, and stored in countries outside of your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

8. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to read the privacy policies of any third-party websites or services you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication methods. Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

HRHK Solutions, LLC
P.O. Box 868135, Plano TX 75086, United States
Email: [email protected]
Phone: +1 (945) 208-3426

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). You may have the right to request access to the specific pieces of personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, please contact us using the contact information provided above.

13. GDPR Compliance

If you are located in the European Economic Area (EEA), Switzerland, or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR). These rights may include the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to processing. To exercise these rights, please contact us using the contact information provided above.

By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.